Legal

Privacy Policy

We only collect what we need to book your trip and process your visa — and we treat it with care.

What we collect

To arrange your travel and visa, we collect:

  • Your full name and contact details (phone, email).
  • Your passport data page and passport photo.
  • Travel preferences (dates, tier, room-sharing, dietary needs).
  • Payment references (we do not store full card details on our systems).

Why we collect it

Your information is used only for the services you've asked us to deliver — visa processing, flight and hotel bookings, ground transport arrangements, and communication about your trip.

How we use it

We use your data solely to fulfil your booking. We do not sell, rent, or share your information for marketing purposes, and we do not add you to unrelated mailing lists.

Who we share it with

Your information is shared only with parties strictly necessary to deliver your service, such as:

  • Saudi visa authorities and the Ministry of Hajj.
  • Airlines and hotels handling your booking.
  • Ground transport and guide partners in the Kingdom.

No third party receives more information than they need to perform their part of your trip.

Storage & protection

Your data is held on access-controlled systems and only staff working on your booking can view it. Passport scans are kept only for as long as needed to complete your trip and to meet any record-keeping obligations, and are securely deleted afterward.

Your rights

You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it once it is no longer needed for your booking. Send any such request to travelsarabiya@gmail.com.

Cookies

Our website uses only essential cookies needed to keep the site working. We do not use advertising or cross-site tracking cookies.

Contact

Questions about this policy? travelsarabiya@gmail.com  ·  +966565363987

Last updated: July 2026